Las Vegas Strip Hospitality Training
Nevada Hotel Guest Relations / Customer Service Workshops

THEY improv provides a variety of programs to assist your organization to improve your ability to enhance guest relations and to improve the amount of returning business. This is true for hotel front desk staff as well as area attractions.

For convention and visitor's bureaus, we can help raise the level of customer service and benefit the reputation of the community as a whole making tourism in Nevada more attractive.

Las Vegas Strip hospitality training customer service guest relations workshops

Las Vegas Strip Hospitality Training Workshops

Improve Customer Service and Enhance Guest Relations

THEY improvTHEY improv can help you boost the quality of your employees with their Las Vegas Strip hospitality training workshops and casino employee team building events. Whether you are trying to enhance your front desk skills, phone center customer service, casino security personnel or even housekeeping, THEY improv's tourism industry consulting can bring a smile to the face of your employees and your guests alike.

The lifeblood of the city is tourism. The people that come here are expecting the top-notch service that Sin City is known for. Especially for this area, almost everyone deals with guests. Keeping the skill level of these employees is key to maintaining a sterling reputation and drawing the crowds that make your casino or other tourism related business a success.

Simply put, whether you are renting rooms or cars, dealing cards or dealing desserts, rolling dice or rolling out the barrel, THEY improv can better your guest relations through Las Vegas Strip hospitality training programs. This means that THEY improv can directly effect your bottom line and increase client and guest retention.

The hotels and casinos need to understand varying cultures as well as the needs of celebrities and the cultural elite. People from all over the world come to the Las Vegas Strip expecting high-quality hospitality. Our training for your personnel can help them deal with people from various countries and be sensitive to their cultural differences and pamper those in need of pampering while perhaps curtailing their more destructive behaviors.

theyFrom half-day or full-day sessions, THEY improv has the options you are looking for in Las Vegas Strip hospitality training workshops for the casinos, area hotels and resorts and other tourist related companies.

Contact us today to learn about how we can help you succeed in business without really trying!

THEY improv is proud to serve all the major hotels and casinos located here including The MGM Grand, Luxor, Excalibur, Mandalay Bay, Caesar's Palace, Bellagio, Wynn, Planet Hollywood, Flamingo, Riviera, New York, New York, Paris, Cosmopolitan, Bally's, Stratosphere, Treasure Island, Tropicana, Harrah's and The Venetian. We'll even perform on tour buses, in limos, in helicopters or outside. Additionally, THEY improv serves the 18b Arts District, the Fremont East Entertainment District, the Cultural Corridor, the rest of downtown and the nearby casinos of the Orleans, the Gold Coast, the Palms, Rio, the Convention Center and the Hilton. Anywhere you want to go in Clark County, THEY're there.

Contact us by email at or call (866) 219-4386.