Galveston Hospitality Training
Texas Hotel Guest Relations / Customer Service Workshops

THEY improv provides a variety of programs to assist your organization to improve your ability to enhance guest relations and to improve the amount of returning business. This is true for hotel front desk staff as well as area attractions.

For convention and visitor's bureaus, we can help raise the level of customer service and benefit the reputation of the community as a whole making tourism in Texas more attractive.

Galveston hospitality training customer service guest relations workshops

Galveston Hospitality Training Workshops

Improve Customer Service and Enhance Guest Relations
Downtown - The Strand - Moody Gardens - Seawall Blvd. - Pleasure Pier
The West End - Bolivar Peninsula - Pelican Island - Sea Wolf Park

THEY improve performanceThe skills that go into a good improv performance are valuable skills in dealing with guests on the Gulf Coast. Galveston hospitality training begins with the fundamental concept of Yes, And. The concept is to accept whatever the guest is giving you, and making them feel that they are being catered to.

Many Fortune 500 companies hire the best improvisers to assist in the growth of their companies. THEY can help you.

From Galveston hospitality training, Moody Gardens team building workshops, the Strand customer service seminars and role-playing, THEY improv can work with you to come up with a plan to improve your client relations and your bottom line.

Improve your customer service
Enhance your employee's communication skills
Team building
Adjust to corporate culture change
Reduce intra-office tension
Reduce work-related employee stress

Improvisation is a great way to learn skills that are useful in every aspect of life. These skills help in job performance, interpersonal relationships and communication skills. Evaluation of a changing business environment, enhanced creativity and assisting the ability to think "outside the box". Whether you are dealing with visitors from cruise ships, area hotels, resorts, restaurants, bars or just day visitors, THEY improv can help you.

The question isn't "Can you afford to hire our Galveston Island hospitality training?" The question is "Can you afford not to hire our Galveston hospitality training workshops?" After all, if you don't, your competition might!

THEY improv employs a variety of techniques to tailor workshops and seminars to your business needs. Through a simple series of questions, THEY can determine your goals and apply the staff and expertise towards achieving those goals. This is best done by phone.

Contact us today to learn about how THEY can help you succeed in business without really trying!

TexasWhether you are enjoying the Gulf of Mexico beaches, or bay fishing or having a corporate retreat, contact THEY improv to improve your event.

Throughout the Gulf Coast of Texas, from Fortune 500 companies to small businesses, THEY improv helps firms meet their goals of laughter. THEY improv is proud to serve the entire city including Downtown, the Strand, Moody Gardens, Seawall Blvd, Pleasure Pier, the West End, the Bolivar Peninsula, Pelican Island and Sea Wolf Park as well as the rest of the bay area including Texas City, the Ship Channel, Webster, League City, Clear Lake, Seabrook, Kemah, NASA and Houston.

Contact us by email at or call (281) 616-5835.


We like to provide some sources of information that might prove helpful for doing business in the area. Here are some links to sites that have additional information for the city:
County Government Website
City Website
Chamber of Commerce
Convention and Visitors Bureau